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M
macuser3
Participant
January 2, 2020
Question

Error 14 in Acrobat DC while opening PDFs edited in Mac Preview

  • January 2, 2020
  • 1 reply
  • 1904 views

I just started getting an error 14, "There was a problem reading this document," on PDFs that I try to open on Acrobat DC after I edited it using Mac's Preview application (on OS Catalina 10.15.2). For example, I sometimes remove pages or combine seperate PDFs that opened prior on Acrobat DC but the new edited PDF won't open and I receive an error 14. There is no other information provided other than the error. Any help would be appreciated.

 

Thanks, 

    This topic has been closed for replies.

    1 reply

    M
    Mart Tiemensma
    Participating Frequently
    February 14, 2020

    My workaround i:

    1. open the file in Preview.

    2. export as pdf (in "files"). 

    3. open this new file in acrobat.

    4. No problems.

    (5. Some files shows the pages in a wrong direction. Acrobat will not save the file after turning the pages.

    6. open the file in preview, turn the pages and save. After that the problem is solved. The file opens correctly in Acrobat.)

     

    Would be nice if Acrobat fixes the bug.

    E
    eliana1
    Participant
    February 14, 2020
    Por favor parem de mandar mensagem estão enchendo minha caixa de entrada.
    Que querem fazer? Não conseguem resolver o problema? 

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