error code 0X800701B1 any help?

Hello,

I hope you're doing well, and we apologize for the delayed response and the trouble.

Please ensure you have the latest version of Acrobat installed on the machine: 24.005.20421 Optional update, Feb 24, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and check. For more information, see this: https://adobe.ly/4bpnnMW.

If the issue persists, please remove the app using the Acrobat Cleaner tool, restart the machine, and install Acrobat Reader.

Let us know how it goes.

Thanks,

Anand Sri.