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R
Rayuga_Ken
Participant
August 20, 2024
Question

Error Code 12000

  • August 20, 2024
  • 1 reply
  • 624 views

When i sign in this window appears even though my internet is fine.

1 reply

Z
zane_9634
Participant
July 3, 2025

I have the same issue did you find a solution?

creative explorer
Community Expert
creative explorerCommunity Expert
Community Expert
July 3, 2025

@zane_9634 In short, Adobe Acrobat Reader is telling you it can't complete an action, most likely because it needs an internet connection and either yours is down, or there's a problem on Adobe's side. You can check to see if there are any maintenance being done, https://status.adobe.com 

m
Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
July 3, 2025

Hi zane_9634,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Please try the suggestion provided in the following help document with a similar issue: https://adobe.ly/3ZZspLv. 

Also, check the firewall on your machine, which might be causing this error.

 

Let us know how it goes.

 

Thanks,

Meenakshi

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