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helpful_precisionB82C
Participant
January 12, 2017
Answered

error code 1791 at updating Adobe reader DC

  • January 12, 2017
  • 1 reply
  • 1958 views

I was trying to updating Adobe reader DC to the latest version on my mac (macOS 10.12.2)

But it said that there was an error occurred during the downloading. And the code is 1791

I can't find almost any discussion about this error code. Could somebody tell me how can I solve this issue?

thanks

    This topic has been closed for replies.
    Correct answer Adorobat

    Hi 李祐4045055,

    Try to download the update from the link given below:

    Adobe - Adobe Reader : For Macintosh : Adobe Acrobat Reader DC (Continuous Track) update - All languages

    Thank You,

    Shivam

    1 reply

    Adorobat
    Community Manager
    AdorobatCommunity ManagerCorrect answer
    Community Manager
    January 12, 2017

    Hi 李祐4045055,

    Try to download the update from the link given below:

    Adobe - Adobe Reader : For Macintosh : Adobe Acrobat Reader DC (Continuous Track) update - All languages

    Thank You,

    Shivam

    FuChingLan2373
    Participant
    March 15, 2018

    What if the problem is for Adobe Acrobat DC? I'm getting the Error: 1791 when I try to update the app to the 18.011.20038 version.

    Adorobat
    Community Manager
    Community Manager
    April 20, 2018

    Hi FuChingLan2373,

    Sorry for the delayed response.

    Are you still facing this issue? If yes, reboot the machine once any try updating Acrobat again. If that doesn't work, try installing update on the machine from this link: Adobe - Acrobat : For Macintosh

    Reboot the machine after installing the update.

    You may refer to the following KB doc for more info: Troubleshoot issues with updating Acrobat or Reader on Mac OS

    Thank You,

    Shivam