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Participant
May 6, 2024
Question

Error : could not open digital id file with the password provided

  • May 6, 2024
  • 1 reply
  • 2273 views

I have created a self signed digital id using openssl. After creating this id it couldnt attached to adobe acrobat reader. always showing this error. I have double checked the password for the digital id and pretty sure that password is correct. Further i created digital id using adobe itself and there is no error showing. But my problem is the digital id created by adode have more validity like 5 years and i found out that it cannot be reduced by any means while creating it. Thats Y i created using openssl with reduced validity but that file cannot be attached to adobe and getting the specified error.

Question 1 : is there any way to reduce the validity period of the digital id created by adobe ?

Question 2 : is there any solution for the error which is getting when i try to add the digital id created by openssl ? 

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1 reply

Amal.
Legend
May 29, 2024

Hi there

 

Hope you are doing well.

 

Openssl is a non adobe application that you are using to create the digital ID which is not supported in Acrobat.

 

For the digital ID created via Adobe Acrobat - Passwords and timeouts can be set for PKCS #12 IDs. If the PKCS #12 ID contains multiple IDs, configure the password and timeout at the file level. For more information please check the help page https://adobe.ly/3VjtP1g

 

~Amal