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rebeccat75777092
Participant
May 24, 2017
Answered

Error Message

  • May 24, 2017
  • 4 replies
  • 4505 views

When I close a document I am getting this error message with a  Yellow triangle that says:

Adobe Acrobat: AcroRd32.exe - Corrupt File The file or directory C:\$Mft is corrupt and unreadable. Please run the Chkdsk utility.

Please help with this issue.

    This topic has been closed for replies.
    Correct answer Adorobat

    Hi rebeccat75777092,

    Please follow below mentioned steps to run Chkdsk utility:

    1- Click on Start>type cmd>right-click>Run as administrator.

    2- Click Yes when User Account Control prompt appears.

    3- Type Chkdsk /R C:  where C is the drive letter we are running Chkdsk utility on. Press Y when it asks if you want to schedule the check, and reboot the machine.

    Keep us posted with results.

    -Shivam

    4 replies

    Adorobat
    Participating Frequently
    May 28, 2017

    Glad to hear that.

    rebeccat75777092
    Participant
    May 28, 2017

    It worked! Thanks Shivam - you fixed it! Have a great day.

    Adorobat
    AdorobatCorrect answer
    Participating Frequently
    May 27, 2017

    Hi rebeccat75777092,

    Please follow below mentioned steps to run Chkdsk utility:

    1- Click on Start>type cmd>right-click>Run as administrator.

    2- Click Yes when User Account Control prompt appears.

    3- Type Chkdsk /R C:  where C is the drive letter we are running Chkdsk utility on. Press Y when it asks if you want to schedule the check, and reboot the machine.

    Keep us posted with results.

    -Shivam

    Claudio González
    Legend
    May 25, 2017

    Have you tried running the Chkdsk utility?

    rebeccat75777092
    Participant
    May 26, 2017

    How do you do run the Chkdsk utility? (I am not computer savvy).

    Claudio González
    Legend
    May 27, 2017

    Sorry, I don't know, I work in a Mac.