ERROR Message

Question

Hi there,

I am trying to dowload the adobe acrobat reader dc onto windows 7/8 and i follow all the instructions, get to 90% of the download completion and then get an error that a newer version is already installed. But when I do a search for the download or the file I am not seeing anything. I recently deleted my older adobe reader and now dont have any product to use for my pdfs. Anyone experience this? Also, on a side note I can not upgrade to Windows 10 because I dont have enough space on my hard drive. PLEASE HELP!!

Amal. · Answer

Hi there

We are sorry for the troble. As described you are getting the error message 'A newer version is already installed'

++ Adding to the discussion

You may also refer to the steps provided in the help article Error 1722 while installing/updating Acrobat DC/Acrobat Reader DC on Windows and see if that works for you.

Let us know how it goes

Regards

Amal

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