Error message

Question

Hello. If someone could tell me how to fix the following error message, it would be greatly appreciated. 'The original document file is missing".

Amal. · Answer

Hi Jonathon,

We are sorry for the trouble. As described, you are getting the error 'The original document file is missing'

We need some more information for a better understanding:

What is the workflow/steps you are doing that leads you to this error message? Please share the screenshot of the same for a better understanding.
What is the version of the Adobe Acrobat Reader you are using? To check the version go to Help > About Acrobat
Are you on a Mac or Windows machine and what is the version of the OS?

We are here for help, just need more information.

Regards

Amal

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