Error message: enter the date in format dd-mmm-yyyy

Forum|Forum|4 years ago
March 27, 2022
4 replies
2894 views

Hello. I would appreciate it if someone could help with an error message I am getting on Adobe Acrobat Reader DC (version 2021.007.2091). I have to fill in a government form, and I am getting an error message in all date fields: "enter the date in format dd-mmm-yyyy.". I downloaded the form and opened it on Adobe, as recommended. The error does not occur if I select any date in March, regardless of the year, but any other month/year gives me the same error. I have tried to select the date by typing it or using the dropping down, and I always got the same error. I have uninstalled and installed Adobe again, didn't work. I have tried different browsers to download to form. I have asked several friends to download and try to fill in and it works fine for them. I am using Windows 10 Pro. Thank you!

Bug

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Imp69

Participating Frequently

I have to fill in a PDF FORM for a travel company and I have the extact same bug : any month entered would not be accepted by the form except March :

so march works, but any other month (in French or English) is refused :

I tried any month, uppercase, lowercase, English, French, with or without accent.....

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Ann12774971Author

Participant

Me too; nothing worked. You are the only person I know who got the same error.

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Imp69

Participating Frequently

I found a solution : it seems that the month only accept 4 characters, and then you need to put a dot (.)

for me it worked with Fevr. (which is February / Février in french). Can you try ?

It is like an escape game. Man, is this Adobe really who's making this? or a 15 years old starting developper? I can't believe it.

Bernd Alheit

Community Expert

Install the updates for Acrobat Reader.

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Ann12774971Author

Participant

I installed the latest version, it is updated.

C:\Program Files\Adobe\Acrobat DC\Acrobat\plug_ins\Annots.api
Versão: 22.1.20085.0
Data da criação:2022/03/02
Hora de criação:4:56:26 PM
C:\Program Files\Adobe\Acrobat DC\Acrobat\plug_ins\IA32.api
Versão: 22.1.20085.0
Data da criação:2022/03/02
Hora de criação:4:56:26 PM
C:\Program Files\Adobe\Acrobat DC\Acrobat\plug_ins\Updater.api
Versão: 22.1.20085.0
Data da criação:2022/03/02
Hora de criação:4:56:26 PM