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Roberto31540362p806
Participant
August 7, 2023
Question

Error no soportado

  • August 7, 2023
  • 1 reply
  • 314 views

Al momento de utilizar Adobe Reader Pro, cuando hago un documento en blanco sin guardar y solicito firmas electronicos, no se puede enviar y me marca este error, antes si funcionaba

 

Funciona cuando grabo el archivo y le doy nombre pero no al crearlo sin salvarlo

 

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    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    August 7, 2023

    Hi @Roberto31540362p806 

     

    As the workflow explains, the document is just created; it's neither saved nor given a name. Unless you don't save it, it's just a blank/new page. Such a file will return an error. It's an expected behavior.

     

    The document sent for signature or prepared to send for signature needs to be saved first and then proceed further.

     

    Thanks,

    Akanchha

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