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Participant
February 25, 2020
Question

error playing sound annotation in Adobe Reader after upgrading to MacOS catalina

  • February 25, 2020
  • 1 reply
  • 333 views

Dear Branchfireteam and Adobe Reader support community (send via website)


I use iAnnotate for Annotating sound files in PDF-files when correcting assignments from students (upper secondary)
 
Until now, Adobe Reader was the ONLY pdf-reader, that was able to play the sound files in the PDFs
 
BUT
 
After MacOS catalina, the sound files cant be played anymore
The error message is: "Cannot find a suitable player for the sound"
 
I don't know if its a Mac, Adobe og Branncfire (IAnnotate)-causedproblem, but its surely a problem for iAnnotate users!
 
Please solve the problem quickly!
 
Best regards
Kaspar Brandt
lecturer
Borupgaard Gymnasium
Denmark
This topic has been closed for replies.

1 reply

simonm55589637
Participant
September 6, 2020

I have the same problem as well