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March 30, 2020
Question

Error processing page. IO error.

  • March 30, 2020
  • 0 replies
  • 325 views

Hello Adobe Team!

 

Need your help in rendering PDF pages properly.

I am using Acrobat reader DC - version 2020.006.20042 on Mac OS and tried to open a PDF.

Got - Error Processing page. IO error has occurred.

I tried the same on windows OS and encountered the same issue.

Font information shows 0%.

 

It works with Chrome, Firefox, Foxit PDF Reader, ExpertPDF reader.

Even Nitro PDF works but with changed fonts.

Android Acrobat version - 20.2.0.12050 opens the file without any IO error but with no Text inside.

 

This has something to do with the Fonts contained in the PDF.

Can you please help!

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