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Jose Luis0D44
Participant
February 16, 2021
Question

Error sending mail from acrobat reader DC

  • February 16, 2021
  • 2 replies
  • 1205 views

Hello, I have a windows 2016 terminal server with last version of adobe reader dc 21.001.20138.29261

When I click on the send mail button in the upper right side of the reader, and tell that use my default mail program (outlook 2016) and send as attach, it shows me an error "error sending mail" 

Any clues how to solve it?

 

 
This topic has been closed for replies.

2 replies

AnandSri
Community Manager
AnandSriCommunity Manager
Community Manager
November 16, 2022

Hi @Jose Luis0D44 

 

I hope you are doing well.

 

Are you still experiencing the issue with the latest Acrobat Reader 22.003.20263 Optional update, Oct 22, 2022 (Windows Only), or is it fixed with the newest version?

 

Let us know if you are having any trouble with the app.

 

Best!

Anand Sri.

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
March 18, 2021

Hey Jose!

 

Sorry for the delay in response.

 

Please ensure that the application is updated to the latest version. In the application, go to Help > Check for updates.

You may also refer to the following help page to check the latest version available for the application: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html 

 

If the issue still occurs, please try the troubleshooting steps suggested in the following help document: https://helpx.adobe.com/acrobat/kb/attach-to-email-not-working.html 

 

Let us know if you need any help.

 

Thanks,

Meenakshi

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