michaelt81959213

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Answered

Error when downloading/accessing PDF from government site

Forum|Forum|7 years ago
April 2, 2018
7 replies
8873 views

Hello, I have encountered an issue when I try to download a PDF from a government website or if I receive a PDF from a .MIL email account. The error is a white page that says the proper document should download soon or I need to update my Adobe Reader to the latest version. I verified the version is up to date but the error remains even if i download it, Acrobat DC is the default PDF viewer and I have Windows 10, please help!

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Correct answer Bernd Alheit

Again: Don't open the file in a browser. Your browser can't display XFA forms.

michaelt81959213Author

Participating Frequently

That is a screenshot of the error message i get

Community Expert

Correct answer

Community Expert

Again: Don't open the file in a browser. Your browser can't display XFA forms.

michaelt81959213Author

Participating Frequently

I understand and again it happens when I download and save the file and try

to access it

On Wed, Apr 4, 2018 at 11:48 AM Bernd Alheit <forums_noreply@adobe.com>

michaelt81959213Author

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shirleyp78561600

Participating Frequently

It tells me I already have it but cant fine

Community Expert

Community Expert

Are you the same person who posted the original question? If so, please provide exact details, starting with:

- The name of the application you're using, and its exact version number

- The version of your operating system

- The exact error message you're getting when trying to open the file

- If possible, a link to the actual file in question

michaelt81959213Author

Participating Frequently

Hello,

It happens on my windows 10 laptop using the Adobe acrobat DC version I

downloaded today, attached is the file with the error message

shirleyp78561600

Participating Frequently

Were do I fine to open Adobe reader to copy Gov.document it is really important@

michaelt81959213Author

Participating Frequently

I tried to open it in Acrobat Reader but it won't work.

shirleyp78561600

Participating Frequently

I can't open and I need to open Gov. to fill out desperately

Community Expert

Community Expert

Did you open the PDF in Acrobat Reader?

shirleyp78561600

Participating Frequently

I have tried@