Skip to main content
Known Participant
December 12, 2025
Question

error with acrobat reader

  • December 12, 2025
  • 1 reply
  • 665 views

i've installed acrobat reader but after that when i click on it's icon the below window shows!Screenshot 2025-12-12 155056.png

1 reply

Amal.
Legend
December 12, 2025

Hi there 

 

Hope you are doing well and thanks for reaching out.

 

The error code
0xc0000005 ("The application is unable to start correctly") in Adobe Acrobat is a common Windows error related to memory access violations. This issue often stems from corrupted application files, conflicting plugins, or system-level problems.

 

please remove the application using the Acrobat cleaner tool https://adobe.ly/3KVUmQ0, reboot the computer and reinstall the application using the direct link https://adobe.ly/4rRVmW3 

 

Let us know how it goes.

 

~Amal

Known Participant
December 12, 2025

the problem still exists!

Amal.
Legend
December 12, 2025

Hi there 

 

Thanks for trying the suggestions. As the error persists even after a clean reinstall, please let us know your Windows version, whether any third-party plugins are installed, and if this happens at launch or after a specific action.

 

Also try to create a new test user profile with full admin rights and try using the application there and see if that works.

 

~Amal