Error with emails 32MAPIBroker

Question

Hi,I updated my Adobe Reader today, when I try to attach a pdf document to my outlook emails I get a crash error that says 32MAPIBroker has stopped working. Has anyone else experienced this? Seems to only be with the new update as it has been working fine. Screen grab below.

Meenakshi_Negi · Answer

Hi Gs,

Please try to repair the installation.

To repair, launch the application and go to Help menu and select Repair Installation.

Once done, restart your system and check it this resolves the issue.

Also, try the troubleshooting steps provided here: Troubleshoot Windows system errors, freezes | Adobe software

Could you please share the dot version of the Adobe Acrobat Reader DC installed on your system.

To check the dot version, launch the application and go to Help Menu > About Adobe Acrobat Reader DC.

A small window will pop-up with the application name and number dot version at top of the window.

Please let us know if this issue occurs only when you attach the document.

Let us know if you need any help.

We will be waiting for your response.

Regards,

Meenakshi

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