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Participant
April 25, 2017
Answered

Exporting to Excel

  • April 25, 2017
  • 1 reply
  • 1671 views

I have paid the subscription to export from a pdf to excel and that subscription is current, but the option to expand the "export pdf" to convert to excel is not working under my tools and therefore not allowing me to convert pdf's to excel.  I am also not able to save PDF's any more.  Please help.

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    Hi Brandonv65665634,

    Adobe Export PDF is an online service, that you can also access through the Adobe Reader DC desktop application.

    • You may refer to the website https://cloud.acrobat.com/  and try exporting the document online and see if that works.
    • Also, you can download the Adobe Reader DC application (If not installed yet)Adobe Acrobat Reader DC Install for all versions and access the service through that.
    • Make sure that you in both of the above scenario you are sign in on Web & Application using your correct Adobe ID under which you have purchased "Export PDF" subscription. 

    If non of them work for you lets us know what exactly happens when you are trying to access the "Export PDF" feature? Is there any message appearing on the screen?

    Regards,

    Akanchha

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    April 25, 2017

    Hi Brandonv65665634,

    Adobe Export PDF is an online service, that you can also access through the Adobe Reader DC desktop application.

    • You may refer to the website https://cloud.acrobat.com/  and try exporting the document online and see if that works.
    • Also, you can download the Adobe Reader DC application (If not installed yet)Adobe Acrobat Reader DC Install for all versions and access the service through that.
    • Make sure that you in both of the above scenario you are sign in on Web & Application using your correct Adobe ID under which you have purchased "Export PDF" subscription. 

    If non of them work for you lets us know what exactly happens when you are trying to access the "Export PDF" feature? Is there any message appearing on the screen?

    Regards,

    Akanchha

    Participant
    April 26, 2017

    Thanks.

    I just re-installed it and it worked.

    Regards,

    Brandon VanDerKolk | Account Manager

    [details removed by ussnorway]

    AkanchhaS8194121
    Legend
    April 26, 2017

    Perfect!

    Glad to hear that worked for you.

    Let us know if there is any further assistance is required.

    Regards,

    Akanchha