Extension fails to load PDFs generated via POST request

Question

It doesn't work when the PDF is generated on the fly using parameters sent via POST. When the extension tries to fetch the PDF from the URL, it doesn't send the POST request. This is a very serious bug — many systems are breaking because of it, and people are uninstalling the extension. There's going to be a significant wave of uninstalls in the coming months if this isn't fixed.

Anand Sri Bhattacharya · Accepted Answer

Hello ​@smooth_Walrusd9bcI hope you are doing well, and thanks for your patience on this.Please update to the latest extension version (26.8.1.6), which includes the fix, and check if it resolves the issue.Let us know if you experience any issues.Regards,Anand Sri.

Anand Sri Bhattacharya · Answer

Hello @smooth_Walrusd9bcI hope you are doing well, and thanks for reaching out and sharing the details. We're sorry for the trouble you had.Could you please share more details about the issue?What is the current version of the extension installed? Is the Acrobat or Reader desktop app installed? If yes, what is the version? What is the PDF source?Could you please share a screenshot as well? We have already reported a similar issue to the product team for investigation, and if you can provide the details, it will help us in the investigation.Thanks for your patience and cooperation on this, and please reach out to us with the requested information and for any further assistance.Regards,Anand Sri.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.