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Participant
September 3, 2018
Question

Fee for Accessibility Features?

  • September 3, 2018
  • 8 replies
  • 480 views

Is it correct that one would have to pay to get the accessibility features, such as text-to-speech?  That doesn't seem possible.  Thanks for any information.

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    8 replies

    Participant
    September 4, 2018

    Thanks everyone for your comments and suggestions.  Each helped point me in the right direction and get me closer to making it work. I was very frustrated and some of your comments were so kind and useable. I also viewed a video to troubleshoot what I was doing wrong.  I have a TON of scholarly articles to read (which can be long and boring) and the fact that I am sometimes a slow and distracted reader seemed very challenging.  Having the ability to have text read will greatly help.  I love that Adobe made this technology available to anyone (universal design) regardless of the reason they need it.  Again thank you to each of you for helping me progress down the right path.

    try67
    Community Expert
    Community Expert
    September 4, 2018

    Are you able to select the text in your file? If so, copy it and paste into another application (like Notepad). Does it come out legible?

    My guess is that your file doesn't contain "real" text, only the image of text. As such, the Text-To-Speech function can't process it.

    Adobe does offer a function that converts such images to real text, but that is indeed not free. You would need to purchase Acrobat to gain access to it.

    jane-e
    Community Expert
    Community Expert
    September 4, 2018

    The steps from Adobe Help are here:

    Accessibility features, Adobe Reader

    If you follow those steps and it still doesn't work, please give all the steps you are using.

    Participant
    September 4, 2018

    Thank you so much for that information. It got my so much closer than I have been in the past.  I went through the setup wizard and it seemed like I did everything I was supposed to.  It's not reading the document outloud.  I tried to figure out how to determine if the document is readable, but I can't figure that out.  Do you have any suggestions?

    try67
    Community Expert
    Community Expert
    September 3, 2018

    Absolutely incorrect.

    Participant
    September 3, 2018

    I'm wondering because I have been trying to access the text-to-speech option.  Every time I do, I am directed to a page on which it says it's $14.99 / mo.  Maybe I went to the wrong location or I am approaching it the wrong way.  Can you give me some guidance?

    Legend
    September 3, 2018

    What leads you to say that?