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O
Olijke230726040h97
Participant
February 9, 2022
Question

Field interaction won’t work in browser or mobile app

  • February 9, 2022
  • 1 reply
  • 381 views
I made a pdf with hidden sections that can be revealed when you click on them. It works when I am using adobe reader on my pc but when those pdfs are opened on my mobile adobe reader or in the browser the hidden sections won’t turn transparent. They just won't respond when I tab on them and they stay grey.
 
Easiest way to explain to show you an example with a link to my public google drive. You can try the pdf that starts with Gloominati 1 for example: https://drive.google.com/drive/folders/1qfBoRylmZGUdFeQJjCqhUCYMUI17yFu0?usp=sharing
 
I hope you can help me on how people can unhide those fields in a browser or on their mobile phone app. 
 
Thanks!
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1 reply

T
Test Screen Name
Legend
February 9, 2022

This is doomed. Web browsers and mobile apps don't have the full function of forms. Some of them have none at all, some have subsets. There's nothing you can do to make a form that will run in general, only on specific apps - you probably need to tell your customers that they MUST use Acrobat Reader on Windows and Mac, and they MUST download to open. Even then you'll need to give plenty of tech support.

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