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Participant
October 10, 2017
Question

File URL Handler from Reader DC on Windows 10

  • October 10, 2017
  • 1 reply
  • 1319 views

We have many PDFs that contain links to batch scripts on our local network. When I hover over the link in Adobe Reader DC it looks something like this:

file://///servername/folder/file.bat

Clicking the link within Adobe Reader DC (17.012.20098) always displays the Security Warning despite setting it to allow all or checking the box to remember that site. After clicking Allow on this popup, the behavior depends on the Operating System.

On Windows 7, to my knowledge, this works fine. Clicking the link runs the batch script.

On Windows 10, the behavior changes based on the default browser:

  • If Edge is the default it used to work, but one of the recent builds of Windows 10 (currently on 1703), it does nothing.
  • If Internet Explorer is the default, the file download window pops up asking to Run or Download the batch script.
  • If Chrome is the default, the browser opens and displays the text of the batch script.

Why is Adobe Reader using the Web URL handler for this instead of the File URL handler? Is there a way to get these links to open with Windows Explorer instead of the browser? Or is there a simple settings change somewhere that I've missed?

This topic has been closed for replies.

1 reply

Participant
December 13, 2019

We have the same issue, though with an application handler that launch an application. Because Adobe Reader seems to use www_openurl for all links (AFAICS), the default browser is launched even for non-www links - and only IE process the filehandler as described in the OS file/application classes, so when eg. Chrome is default browser it fails.

 

Adobe Reader ought not use www_openurl for non web links.