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Participant
May 8, 2019
Question

Fill and Sign Not Working on Reader Version 19.010.20099

  • May 8, 2019
  • 1 reply
  • 804 views

Hello, I am getting this when I try to use Fill and Sign on Reader 19.010.20099:

There's no where to add a signature, just a blank grey box. This was working on my machine with version 19.010.20098, but since the update it has stopped working. This is on Windows 10. Has anyone else had this issue and is there a fix for this? Thanks.

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1 reply

Participant
May 10, 2019

All set, here's what fixed it for me:

  • Disable "Protected View" and "Enhanced Security" under Adobe Reader>Edit>Preferences>Security(Enhanced)>Reboot Acrobat Reader and reopen it.

Works great now!

Participant
May 10, 2019

Actually toggling the settings worked too!