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Participant
April 22, 2024
Question

Fill in form field grayed out only allows me to requesting e signatures

  • April 22, 2024
  • 4 replies
  • 1171 views

I have several PDF forms that I fill in and save as my job jackets.

The original was created in 2019 and has worked great until last Thursday.

Now, When I go to fill in my information, the Fill In Form is greyed out and I have to click on Request E-Signatures and then cancel out of all pop up menus. 

HOW DO I TURN THIS OFF??

This topic has been closed for replies.

4 replies

Meenakshi_Negi
Legend
May 2, 2024

Hi All,

 

Thank you for your patience so far.

 

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then, wait for some time and try to fill out the forms again. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

Meenakshi_Negi
Legend
April 24, 2024

Hi SKemp,

 

Thank you for reaching out and reporting this.

 

The team is aware of the issue and is investigating further.

We will update you once we have more information from the team. We appreciate your patience.

 

Thanks,

Meenakshi

try67
Community Expert
Community Expert
April 23, 2024

This is a bug in the latest version of Acrobat and Reader, which renders all form fields practically unusable. We are all waiting for Adobe to fix it...

Participating Frequently
April 24, 2024

Hi,


Same here 🙂

 

We waiting .....

 

Courage!

Participant
April 23, 2024

I have the same problem. Just started 4/23/2024