Fill In Form Help

Forum|Forum|5 years ago
November 18, 2020
4 replies
611 views

My agency is sending Adobe PDF files to clients. These PDF files allow the client to fill in data. Once the forms are returned to our agency completed, we cannot make any changes to the forms. The fill in data is now read only. Is this by design or is there a way our staff can make corrections to the filled in data if necessary?

Edit and convert PDFs

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JR Boulay

Community Expert

I guess that instead of just saving the form your client print it "as PDF" before sending by email (it's an outdated process).

==> Printing as PDF flatten all form fields.

Acrobate du PDF, InDesigner et Photoshopographe

try67

Community Expert

Do the forms contain a digital signature field? If not, the most likely culprit is the application used to fill them in.

Advise your clients to only use Adobe Reader.

T

Test Screen Name

Legend

How are you receving the form? It's recommended to have them submitted to an https server. Anything else, especially email, and all bets are off. The forms are also useless to people without computers for the most part.

L

LM5C11Author

Participant

They are being sent back to us via secure email.

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