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susand29042319
Participant
November 8, 2016
Question

Fill & Sign

  • November 8, 2016
  • 1 reply
  • 330 views

I am using Adobe Reader v11.1.8 and Mac Pro Sierra 10.12.1

I cant fill and sign my pdfs on this login

I can't sign in these boxes are greyed over

have tried almost everything, like retart log ou and in again etc

my adobe forum search doesn't help

adobe support does't help

Dropbox - Screenshot 2016-11-08 16.58.03.png

Dropbox - Screenshot 2016-11-08 16.58.03(2).png

I have an annually paid account for Adobe

Adobe Export PDF, Annual

Order#AD004231818NZ

next due 31 May 2017

Susan Dunster

    This topic has been closed for replies.

    1 reply

    AkanchhaS8194121
    Legend
    November 9, 2016

    Hi Susand29042319,

    Thanks for sharing the detailed information.

    As mentioned above, I have tested the same at my end on Mac OS Sierra 10.12 and that worked absolutely fine.

    Are you this problem with a particular document or is it a same experience with all the fallible docs?

    As Adobe Reader 11.0.18 should work without any trouble, and if it doesn't then please try installing Adobe Reader DC

    Adobe - Adobe Reader : For Macintosh and see if that helps.

    Let us know if that doesn't work.

    Regards,

    Akanchha