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Participant
February 14, 2025
Question

Fillable PDF fields blank unless I click on them, show blank when printing

  • February 14, 2025
  • 2 replies
  • 453 views

Overview

I am automating a workflow where responses from Microsoft Forms (saved to Excel) are used to populate a fillable PDF. At the end of each day, Power Automate will email the completed PDFs to recipients who will need to print and send them via snail mail.

I have successfully extracted data from Excel and filled in the PDF using Python. However, the issue I’m facing is that the filled fields appear blank unless manually clicked on. Worse, when printing, the fields remain empty.

Troubleshooting Steps Taken So Far

  • Extracted form fields into an .fdf file and manually imported it into the template PDF. This correctly fills the fields, so I know that the first input of the data worked. However, manual intervention is not an option—I need full automation.
  • Changed the font for all fields, as suggested in this post, but this did not resolve the issue.

Ideal Outcome

  • The PDF should be automatically filled with the extracted Excel data.
  • The filled values should be visible immediately without clicking the fields.
  • The fields should be printable without disappearing.
  • The process should remain fully automated, with no manual steps required.

 

I know the scope of this question lies a little outside of just Adobe Acrobat, but the main issue I'm having is the filled fields "disappearing". Any insights or suggestions would be greatly appreciated! I have attached a sample PDF with the disappearing field issue. Thanks in advance!

2 replies

try67
Community Expert
Community Expert
February 16, 2025

This is usually caused by an application incorrectly setting the values of the fields, or not seeing the NeedsAppearance flag after filling them in. The solution needs to happen in the application that creates the files, or fills them in.

Participant
February 14, 2025

To anybody who may be having the same issue, I've successfully developed a (somewhat convoluded) solution. I was successful in transferring the excel data to a fillable pdf (that has disappearing fields still) in python; extract the pdf to fdf in python; convert the fdf to pdf in Node.js (I couldn't get this to work in python).
This seems to have worked for my needs. I still need to set up the PowerAutomate flow to pull the pdf file and send in an email but the main issue of the disappearing fields has been resolved.