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jeannac87211982
Participant
October 19, 2018
Answered

Finding files

  • October 19, 2018
  • 1 reply
  • 478 views

I was trying to delete a file but now cannot find any files. Can this be fixed?

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello Jeannac,

    We're sorry for the trouble, could you please let us know more about the issue? Are you trying to find the files on Adobe Document Cloud website i.e. https://cloud.acrobat.com?

    Or are you looking for files in Adobe Reader desktop application or on a mobile application?

    Which operating system/version you are on? You may refer and try the suggestion from the following help article Manage and work with your files stored in Adobe Document Cloud

    Would you mind posting a screenshot of the error/issue? To share a screenshot, refer to https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

    We're here to help, just need more info.

    Thanks,

    Anand Sri.

    1 reply

    AnandSri
    AnandSriCorrect answer
    Legend
    October 22, 2018

    Hello Jeannac,

    We're sorry for the trouble, could you please let us know more about the issue? Are you trying to find the files on Adobe Document Cloud website i.e. https://cloud.acrobat.com?

    Or are you looking for files in Adobe Reader desktop application or on a mobile application?

    Which operating system/version you are on? You may refer and try the suggestion from the following help article Manage and work with your files stored in Adobe Document Cloud

    Would you mind posting a screenshot of the error/issue? To share a screenshot, refer to https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

    We're here to help, just need more info.

    Thanks,

    Anand Sri.

    jeannac87211982
    Participant
    June 29, 2021

    I have a new fire10 tablet which works on silk. When I couldn't find the app on my new one I contacted Amazon and was told th it was no longer available! I still have it on my Android but prefer the larger screen. Do you have a reader that I could access the the cloud from it?