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Participant
November 7, 2022
Question

Firma Certificado Digital

  • November 7, 2022
  • 1 reply
  • 500 views

Buenas, desde la ultima actualización, cada certificado que instalo al querer firmar desde adobe no me sale, sin embargo en otras aplicaciones como AutoFirma me salen sin problemas o desde el navegador tambien me sale sin problema ninguno, pero en adobe no me salen dichas firmas. Las anteriores si me salen correctamente.

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1 reply

Meenakshi_Negi
Legend
December 1, 2022

Hi Stivan2699770458a7,

 

Thank you for reaching out, and sorry about the delay in response.

 

If the issue still occurs, would you mind sharing more information?

- Share the Acrobat and OS versions on the machine.

- Does it happens to the Digital signature that has been created recently?

- Did you make any recent changes that might have caused this issue?

We are trying to investigate this issue.

 

Thanks,

Meenakshi