Participant

Answered

First, how do I know version of Acrobat Reader that I have?

Forum|Forum|5 years ago
February 3, 2021
5 replies
2097 views

Immigration Canada won't let me download forms. It says my computer doesn't have Adobe Reader 8 or above. From what I see, I have Adobe Reader 13. How can I access the Canadian government forms???

This topic has been closed for replies.

Correct answer Bernd Alheit

Don't open the form in a browser.

수

수익22671911arm1

Participant

Yes. That is why I purchased Adobe subscription. But still I received message I should have Adobe Reade 8 higher.

G

GramajoyAuthor

Participant

I'm using laptop. I can't download form at all because it says I don't have Adobe Reader 8 or above.

try67

Community Expert

You can. Right-click the link and select Save Target As. Then open the file directly in Reader.

try67

Community Expert

You can always download a PDF file. Right-click the link and select Save Target As.

try67

Community Expert

PS. There's no such thing as "Adobe Reader 13". You can find the exact version number by going to Help - About Adobe Acrobat Reader.

Amal.

Community Manager

Hi Gramajoy

Hope you are doing well.

++ Adding to the correct suggestion by Bernd Alheit

Please download the PDF to your computer first and save it locally and then open it with Adobe Acrobat/Reader DC Application and check.

Let us know if you experience any trouble and need more help

Regards

Amal

Bernd Alheit

Correct answer

Community Expert

Don't open the form in a browser.

G

GramajoyAuthor

Participant

where should I open form?

try67

Community Expert

In Adobe Reader.

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