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Participating Frequently
May 12, 2021
Question

Font AdvOCR-B missing or can not be created

  • May 12, 2021
  • 1 reply
  • 615 views

Hello,

we received a bill as .pdf file. When opening I get "The font AdvOCR-B is missing or can not be created".

How can I solve this problem. Unfortunately some text is not displayed correctly.

 

Thank you very much.

Regards

This topic has been closed for replies.

1 reply

Amal.
Legend
May 13, 2021

Hi Ollivetti

 

Hope you are doing well and sorry for the trouble. As described you are getting the error 'The font AdvOCR-B is missing or can not be created'

 

Please try the following preference settings and see if that helps

 

Go to Edit (Windows), Adobe Acrobat (Mac) > Preferences > Page Display > Under Rendering Select 'Use Local Fonts' > Click OK and check

 

Also Go to Edit (Windows), Adobe Acrobat (Mac) > Preferences > Internet> Uncheck "Display in Read Mode by Default" and see if that works for you as described in a similar discussion - https://community.adobe.com/t5/acrobat-reader/cannot-find-or-create-font/m-p/3880368#M6776

 

Regards

Amal

 

 

 

 

 

ollivettiAuthor
Participating Frequently
May 14, 2021

Hi, thank you for your response. Unfortunately it did not solve my problem.

Regards