Participant

Answered

Font Error Message

Forum|Forum|9 years ago
February 16, 2017
3 replies
52894 views

I'm trying to print a PDF file but when I try to open it, I get a message stating:

A font package is required to correctly display this page. Click "OK" to direct your browser to download the add-on from adobe.com. After installation, you will need to close and re-open the document to correctly view contents dependent on these newly installed fonts.

When I try to follow the prompt, I get routed to Adobe's Creative Cloud website, but not to anything specific.

Any ideas ?

This topic has been closed for replies.

Correct answer Tariq Ahmad

Hi Carolg,

It doesn't really matter, there is likely a chance some font is used for the file which has Asian characters.

You can download Font pack for Reader using this link: Adobe - Adobe Reader : For Windows

-Tariq Dar

Participant

The link above needs updating... it just dumps me out to a general site - with no specific download.

Test Screen Name

Legend

The link is fine. Scroll down to Add Ons and choose the font pack for your version and system.

Participant

I'm scanning an ENGLISH document and I'm prompted to download an Asian font package! It's NOT an Asian document!

Community Manager

Correct answer

Community Manager

Hi Carolg,

It doesn't really matter, there is likely a chance some font is used for the file which has Asian characters.

You can download Font pack for Reader using this link: Adobe - Adobe Reader : For Windows

-Tariq Dar

Community Manager

Community Manager

Hi Roadie250,

Please refer to the link below and download the Adobe Reader Dc Font pack and then try the PDF again:

Adobe - Adobe Reader : For Windows : Adobe Acrobat Reader DC Font Pack (Continuous) : Thank You

Let me know how it goes or if the issue still persists.

Thanks,
Supriya

Roadie250Author

Participant

I use the far superior Macintosh platform so I need the appropriate font

package .

Thanks,

Philip Ebner