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Inspiring
August 21, 2025
Answered

For the second time, files from iCloud Drive are not showing in recent files in Adobe Acrobat Reader

  • August 21, 2025
  • 1 reply
  • 1130 views

I had this problem around 1.5 years ago and it took Adobe a while to fix it.  Since doing a system update on my Mac yesterday, I am having this problem again.  My OS is 15.6.1 and my version of Acrobat Reader is 2025.001.20630.  If you open Adobe Acrobat, on the left sidebar under "Other file storage," there is an option to "Add file storage," however, that has no option for iCloud Drive.  Hopefully Adobe can fix this problem so it doesn't keep happening. 

Correct answer Jeff36157730ms5e

Apologies for the inconvience. This issue is fixed in the latest update. Release notes - https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuoussep2025sec.html#dccontinuousseptwentytwentyfivesec.

 

Please do a "Help -> Check for updates" to update to the latest version and let us know if you still see issues. 


Yes, it's fixed now. Thank you!

1 reply

creative explorer
Community Expert
Community Expert
August 22, 2025

@Jeff36157730ms5e Change the interface from View - Disable new Acrobat. 

Click on restart. Reverting to the old Acrobat interface will likely resolve the issue of missing iCloud Drive access.

m
Inspiring
August 22, 2025

Thanks. It is already disabled. 

Meenakshi_Negi
Legend
August 22, 2025

Hi Jeff36157730ms5e,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Please confirm if the issue occurs only with the iCloud drive files or files from other sources. Also, please confirm if you are using the Acrobat or Acrobat Reader application. Try checking with the new version and see if the same thing happens.

Could you please share the screen recording to show what happens? We will get this checked.

 

Thanks,

Meenakshi