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Known Participant
April 14, 2022
Answered

Form fields are unavailable after sending by email

  • April 14, 2022
  • 1 reply
  • 726 views

I open PDF file with fillable form fields, fill some of them, then send the file to someone else to fill the rest of them. This represents scenario where Human Resources pre-fill the form for an employee, and he has to fill the rest, sign and return.

 

If I'm sending the document using Adobe Reader's email feature, when the recipient opens up the file he received from me, there are no longer any fillable form fields, so he can't fill them.

 

This happens only when I'm using Reade's feature to send document by email (using default mail application/Outlook). If I save the file with partially-fllled fields and then attach it to the email like any other file, then it remains intact, and form fields remain available to the recipient.

 

I wonder if this is by design, or perhaps something can be changed in Preferences, so the recipient can continue with form fields even if I sent the file from within Reader.

 

 

This topic has been closed for replies.
Correct answer try67

This should not be the case, unless you signed the file before sending it. You should ask the recipient how they're opening the file, and where. My guess is they are not using Adobe Reader to do it.

1 reply

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
April 14, 2022

This should not be the case, unless you signed the file before sending it. You should ask the recipient how they're opening the file, and where. My guess is they are not using Adobe Reader to do it.

v.rappAuthor
Known Participant
April 22, 2022

Yes, I did sign it, thanks. Did not realize it has this effect.