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Participant
January 18, 2012
Answered

Funny Characters when opening certain PDF's

  • January 18, 2012
  • 5 replies
  • 247199 views

Hi

I'm having trouble with some PDF files when I open them and the text is all funny and weird characters. Im currently running Adobe version 9, I tried uninstalling 9 and installing 10 but still showing the weird characters this only happens on selected PDF files. I tried uninstalling all version re installing adobe reader and even deleted the folders from my Local settings and application data but still getting problem. I installed fox it reader which shows the PDF files no problem could someone help me?

Thanks

This topic has been closed for replies.
Correct answer Ima

I realize this is an old thread, but was looking for the answer to this question myself and found the solution on another site (so thought I'd share here as well, just incase someone else happens upon this thread for an answer):

It sounds like Adobe is attempting to use its default fonts instead of the document's fonts. I was having a similar problem and the following fixed it for me (I'm using a Windows 7 Platform and Office 2010 Professional and was attempting to print a MapPoint Map to Adobe PDF in Adobe X.):

  1. 1. Click on START,DEVICES & PRINTERS, ADOBE PRINTER, PRINTER, PROPERTIES, PREFERENCES
  1. 2. Then under the AdobePDF Settings tab click on DEFAULT, HIGH QUALITY PRINT

Next, UN-CHECK “Rely on system fonts only, donot use document fonts.”

Click APPLY, OK

  1. 3. Go back to Step 1 andClick on the PAPER/QUALITY tab, ADVANCED

Lookfor IMAGE COLOR MANAGEMENT, TRUE TYPE FONT:

Clickon the “Substitute with device font.” A dropdown box will appear. Click on “DOWNLOAD AS SOFTFONT.”

  1. 4. Next, under DOCUMENT OPTIONS, click on POSTSCRIPT OPTIONS, TRUETYPE FONT DOWNLOAD OPTIONS:

Click on “Automatic.” A dropdown boxwill appear. Click on “NATIVE TRUETYPE.”

ClickOK to close the pop-up window. You may have to click on APPLY once youget back to the Paper/Quality tab, then click on OK to close that window. If Apply is available in the Adobe PDF Properties window, click it then clickOK one more time to close the window and “X” out of everything else. Yournew preferences should be saved and your document should print in Adobe just like it looks on your screen in the original program.

The steps above will change your Adobe Printer Default Settings to accept and print fonts native to the document you are trying to create, instead of using Adobe's fonts to "re-create" the document leading to undesirable results.

Hope this helps!

5 replies

Participant
December 5, 2023

Love not Easy

Participant
July 21, 2021

I could kiss you!!   I would add that you need to restart.    I have been struggling with this for months!!  Thank you thank you thank you!!!

Ima
ImaCorrect answer
Participant
March 23, 2015

I realize this is an old thread, but was looking for the answer to this question myself and found the solution on another site (so thought I'd share here as well, just incase someone else happens upon this thread for an answer):

It sounds like Adobe is attempting to use its default fonts instead of the document's fonts. I was having a similar problem and the following fixed it for me (I'm using a Windows 7 Platform and Office 2010 Professional and was attempting to print a MapPoint Map to Adobe PDF in Adobe X.):

  1. 1. Click on START,DEVICES & PRINTERS, ADOBE PRINTER, PRINTER, PROPERTIES, PREFERENCES
  1. 2. Then under the AdobePDF Settings tab click on DEFAULT, HIGH QUALITY PRINT

Next, UN-CHECK “Rely on system fonts only, donot use document fonts.”

Click APPLY, OK

  1. 3. Go back to Step 1 andClick on the PAPER/QUALITY tab, ADVANCED

Lookfor IMAGE COLOR MANAGEMENT, TRUE TYPE FONT:

Clickon the “Substitute with device font.” A dropdown box will appear. Click on “DOWNLOAD AS SOFTFONT.”

  1. 4. Next, under DOCUMENT OPTIONS, click on POSTSCRIPT OPTIONS, TRUETYPE FONT DOWNLOAD OPTIONS:

Click on “Automatic.” A dropdown boxwill appear. Click on “NATIVE TRUETYPE.”

ClickOK to close the pop-up window. You may have to click on APPLY once youget back to the Paper/Quality tab, then click on OK to close that window. If Apply is available in the Adobe PDF Properties window, click it then clickOK one more time to close the window and “X” out of everything else. Yournew preferences should be saved and your document should print in Adobe just like it looks on your screen in the original program.

The steps above will change your Adobe Printer Default Settings to accept and print fonts native to the document you are trying to create, instead of using Adobe's fonts to "re-create" the document leading to undesirable results.

Hope this helps!

Participant
December 13, 2015

Thank you Ima!!

Worked as a charm! 

BeyondNAuthor
Participant
January 20, 2012

Hi Ankit

This is correct I can open the file on another system running Reader 10.1.2. I transferred fonts from a system which loads the pdf fine to the pc which doesnt and I'm still experiencing funny characters.

Thanks

Nick

Adobe Employee
January 20, 2012

Which OS are you currently on? Could you try repairing the system fonts on your OS.

BeyondNAuthor
Participant
January 20, 2012

Currenty running Windows XP Pro sp3, I'm sure its not a font issue as the pdf displays fine using Fox it reader

Thanks

Nick

Adobe Employee
January 19, 2012

Could it be that the PDF requires some special fonts which are not included as part of the Adobe Reader Installation.

Would it be possible for you to upload the PDF at yousendit.com or some other similar site so that I may have a look.

Thanks

Ankit

BeyondNAuthor
Participant
January 19, 2012

Sorry Ankit I can't upload the pdf but please find attached properties and pdf and fonts used.

I can open this PDF fine on another computer I tried copying all the fonts from that pc to the one where im having the problem and still shows funny

Thanks

nick

Adobe Employee
January 19, 2012

Please go to Edit > Preferences > International section and let me know the value of the "Slect Font" dropdown.

Also, check whether the option "Use Local Fonts" is checked or not under the Page Display section in the Prefereneces dialog.