Gel après ouverture d'un fichier

Hi @Jules23944765jjsi 

Sorry for the delayed response. As the application freezes when you try to open the PDF, try the troubleshooting steps mentioned here Troubleshoot Windows system errors, freezes | Adobe software

Also, make sure that the application is updated to the latest patch released.

Refer this link Release Notes | Adobe Acrobat, Reader for information on latest updates.

Also, try once recreating the preferences of the application.

You may take help of the steps mentioned here How to reset Acrobat Preference settings to default. to reset the preferences.

If the above does not help, run the cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs on your system.

Reboot the machine and try to install the application from here: Adobe - Adobe Acrobat Reader DC Distribution

Check if that helps.

If you still experience the issue, please let us know the exact version of the application you are using.

Use the steps in this help link Identify the product and its version for Acrobat and Reader DC to check the version.

Also, share the OS version installed on your laptop.

Let us know if you need any help.

Regards,

Harsh