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Participant
January 20, 2022
Question

Getting black boxes when copying and pasting PNGs images after update

  • January 20, 2022
  • 1 reply
  • 343 views

I've been using Reader Pro extensively to edit and create documents for my work. The copy and paste feature had worked great with transperent PNG images in the past. But I just noticed today that whenever I tried to copy and past some transparent images as I usually do, all I get is a black box. However if I edit the image externally with MS paint I can put it paste it back in the PDF document - but the transperancy is lost. This is causing a huge issue for my work/productivty. I've seen others with this issue searching support forums online but none of the fixes seem to be working for me after this last update. Please assist

 

Thanks,  

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1 reply

Participant
January 21, 2022

I am having the same issue. was this resolved.

Participant
January 24, 2022

Hello no one's replied to me yet so I've contacted Adobe support directly hopefully I get a solution.