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Participant
November 2, 2018
Answered

getting error messages when I download Acrobat reader

  • November 2, 2018
  • 1 reply
  • 516 views

good day - looking for some help:
First Acrobat Reader stopped working on me so I uninstalled it and tried downloading it again from the Creative Cloud app. Now I am getting the following errors after attempted installation:

Exit Code: 7

Please see specific errors below for troubleshooting. For example, ERROR: DW003, DW071 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 2 error(s)

----------- Payload: Adobe Acrobat DC 19.8.20071.0 Adobe Acrobat\Setup.exe_19.008.20071 -----------

ERROR: DW071:

ERROR: DW003: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1603

-------------------------------------------------------------------------------------

any help would be appreciated

Mike

    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    November 2, 2018