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Participant
September 29, 2019
Question

Getting Grey print out in Adobe Reader

  • September 29, 2019
  • 1 reply
  • 4761 views

My pdf file show is white background but when I print out it become grey. I did try do enable and disable replace background color in Preferences>Accessbility>Replace Document Colors but it show the same result.

 

I only can print white background when using Microsoft Edge to print. Here is the picture of original file in Adobe reader & Print preview.

 
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1 reply

Amal.
Community Manager
Community Manager
September 30, 2019

Hi Lizon,

 

Apologies for the delay in response. As described above, the pdf file print out with grey background, correct?

 

Please try the following settings and check if that works for you:

 

  • Go to Print > Uncheck, Print in greyscale (Black and White) and Print.

 

  • Also, try to print as image. Go to Print >  Advanced > Print as image 

 

You may also try the troubleshooting steps provided in the help article https://helpx.adobe.com/in/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html

 

Let us know how it goes

 

Regards

Amal