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Got problems after updating to 2024.002.20259 version

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Hi~im newbie here

I got some problems while opening PDF files after updating to 2024.002.20259 ~

The formatting of the file's content is disorganized.

It looks like the fonts got some issue and i googled this to find out the solution~~But no luck~~

Has anyone else had this issue too?

Big Thanks~

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AnandSriCorrect answer

Legend

Hi All!

The fix is available with the latest release of Acrobat version 24.003.20054.

Please install the update from the Help menu of Acrobat, install the update, restart the application, and check.

Let us know if you experience any issues.

Thanks,

Anand Sri.

AnandSriCorrect answer

Legend

Hi All!

The fix is available with the latest release of Acrobat version 24.003.20054.

Please install the update from the Help menu of Acrobat, install the update, restart the application, and check.

Let us know if you experience any issues.

Thanks,

Anand Sri.

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S

st�phane_7852

Participant

Hi,

it's OK with the new version.

Thanks,

Stéphane

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AnandSri

Legend

Thank you for the confirmation and your cooperation.

~Anand Sri.

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P

PoorITmanAuthor

Participating Frequently

It seems will be fixed in upcoming update ~

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gpocta

Participant

That's great news! Did you hear that directly from Adobe support?

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P

PoorITmanAuthor

Participating Frequently

if you dont mind ~ check the link below ,basicly~it's the same problem~

https://community.adobe.com/t5/acrobat-reader-discussions/pdfs-opening-in-gibberish-in-version-2024-002-21005/td-p/14803103

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J

joan_4726

Participant

The same problem !!!

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K

Kerry Project27729627s5r5

Participant

Same problem. But will Adobe release an update that corrects the problem?

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S

SONIA22130923kivz

Participant

Hi - From Belgium.
We encounter the same problem with an application that use "ISA PDF printer" as pdf generator.
A version of this soft : BioPdf Writer - https://www.biopdf.com/download.php
I don’t know if there is a connection with the situations of other people who are experiencing the problem.

No problem with other pdf viewers like web browsers, Foxit PDF, ...

In advance, thanks for help !

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S

st�phane_7852

Participant

yes, exactly the same pdf Generator ISA PDF Printer.

And no problems with the other pdf viewers.

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S

st�phane_7852

Participant

I encounterred the same problem.

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A

Aliya99999

Participant

Hello, i have some issues with displaying fonts in Acrobat Reader. It seems that program automatically enlarge font size and make the text unreadable. At the same time there are some paragraphs that didn't affected. The program works normally few days ago (or maybe a week, i don't remember) with the same files, but now it affects all pdf files (files are ok when I open them using browser).

I tried to reinstall the program two times in different languages and it didn't work and i couldn't find the resolution in the internet... Maybe anybody have an idea how to fix it?

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S

simon_9871

Participant

I am also seeing font display issues in Adobe Reader impacting multiple PDF since the latest release 2024.002.21005 was installed. See attached images showing the differences between version 2024.002.20991, the previous release where the font is correctly rendered, and the latest version.

[PII removed by moderator]

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W

wolfgang_2715

Participating Frequently

The actual version of the Adobe Reader has problems to display "outline fonts" - if you use Ghostscript you have to change the settings of the converter.

This is a bug of the actual Reader version becase it worked since 20 years without problems, and also with all other PDF Readers from other vendors, or with browsers.

But till now, i think Adobe does not realize this problem because there are multiple posts about this topic.

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