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Participant
April 1, 2019
Answered

Gray screen

  • April 1, 2019
  • 1 reply
  • 957 views

When I scan material with my Brother MFC-7860DW using Adobe Acrobat Reader (2019010.20098) on my Mac (10.14.3) I get a gray screen that will not open with Adobe Acrobat Reader .  However, it opens just fine in Preview.  Can you help me figure out what is causing this?

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    Correct answer try67

    Go to Edit (or the app menu if you're on a Mac) - Preferences - Page Display and tick "Show large images".

    1 reply

    try67
    Community Expert
    try67Community ExpertCorrect answer
    Community Expert
    April 2, 2019

    Go to Edit (or the app menu if you're on a Mac) - Preferences - Page Display and tick "Show large images".