Participant

Question

Greek font when trying to add text

Forum|Forum|4 years ago
June 10, 2021
2 replies
7098 views

Hello,

I have a strange font problem. When trying to add text in Adobe Acrobat Reader DC MUI it shows some greek symbols:

My primary language is Polish and the preferences are set correctly (as system default). Today i installed the newest update - Adobe Acrobat Reader DC MUI (21.005.20048) (APSB21-37). Could it be because of this update?

Please help.

This topic has been closed for replies.

Meenakshi Negi

Community Manager

Hi All,

Thank you for your patience and sorry for the inconvenience caused.

We have released an optional update for Acrobat and Reader DC (version 21.005.20054) that addresses this issue.

Please update the application to the latest version from this link: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjunehotfix2021.html#dccontinuousjunehotfixtwentytwentyone

Let us know how it goes.

Thanks,

Meenakshi

E

ecuworks

Participant

Hello

v21.005.20054 solved problem with greek font instead of polish.

Meenakshi Negi

Community Manager

Hi Marcin,

Thank you for reporting this.

As per the screenshot that you have shared above, the Greek font appears in place of "Type text here".

Did you try re-installing the application? If not, please try once and let us know if the Greek font still appears.

Did you make any other changes recently?

Share the OS version on the machine.

Thanks,

Meenakshi

M

MarcinSDAuthor

Participant

Hi Meenakshi,

Reinstall helped. But it seems the problem is caused by the update i mentioned in previous post.

After repair i installed the update once again and the Greek fonts returned. Typing something in place of "Type text here" also types the Greek letters. Oddly enough, if I type any Polish letter, the fonts goes back to normal... until the restart of application.

Thanks,

Marcin

S

sangrover

Adobe Employee

Hi,

Requesting you to please share ProcMon logs (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/acromonitor.html). Go to this link and search for "Process Monitor Tool (ZIP, 56.5 KB)". Download the tool and follow the user instructions listed below.

Once you have performed the workflow, please share the log file (.pml) with us.

Regards,
Sandeep Grover

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