Skip to main content
T
timr69842803
Participating Frequently
April 13, 2018
Answered

Has Adobe made changes to software re jpg / pdf files?

  • April 13, 2018
  • 11 replies
  • 5435 views

Has Adobe made changes to software re jpg / pdf files?

I am experiencing exactly the same problem articulated by Wayne Kinder (his query pasted here below mine). The 'answer' from Almir Santos does not address the fact that files previously saved as jpgs in Adobe for years and which opened without a problem now do not.  This is a very recent issue. So what has changed? Has Adobe changed the software affecting jpgs? Is it really necessary to click on every single one of them to update the format?  Or is there a quick, comprehensive fix?

Tim

why won't adobe open any of my jpg files now

Every time I try to open a jpg file now, I get an error message that says adobe doesn't support that type of file or the file was damaged. I had opened them many times in the past with no problem. Has anyone seen this problem and, if so, how did you fix it?


Wayne Kinder

1 Answer

Adobe Acrobat, Professional or Standard, can convert jpg files to PDF and one of the ways of doing this is to go to menu File -> Open, change file format to "All Files (.)" and open a jpg file.

This is not possible with Adobe Reader; as its names indicates, Adobe Reader can only Read (and comment) PDF's already created.


Almir R V Santos 

    This topic has been closed for replies.
    Correct answer ~graffiti

    Ok. So it sounds like you have Windows Photo viewer. Please ignore the information you are getting about the files from the file properties. It means nothing in this case.

    What to do next. Find one of your jpg files> Right-click it and choose "Open with>Choose default program". Select Windows Photo viewer then click the box below that says "Always use the selected program to open this kind of file". Your .jpgs will then quit trying to open in Reader and open in the proper application.

    After that is done, you will then notice that the file properties for your .jpg files won't have anything to do with Reader.

    11 replies

    Show previous replies
    ~graffiti
    ~graffiti
    Legend
    April 13, 2018

    That answer is absolutely correct and always has been. The free Reader software has always only opened pdf files. Never .jpg or any other file type.

    A couple of things may have happened here, both of them would be on your end.

    1. You had or had the full version of Acrobat and your system was using that to open your image files (it was actually converting them to pdf but unless you saved that pdf, you may not have noticed).

    2. Your systems file associations have changed and instead of using the proper application to open your image files, it now tries to use Adobe Acrobat Reader. You can change that by right clicking a .jpg file, choosing "open with", selecting the correct application then choosing the option to always open that file type with that application.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices