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J
janb38750763
Participant
July 25, 2018
Answered

Having problem view a PDF doc, with with the Adobe 10 update.

  • July 25, 2018
  • 1 reply
  • 1759 views

Im trying to open a document but somehow I keep getting this error message:

The document you are trying to load requires Adobe Reader 8 or higher. You may not have the Adobe Reader installed or your viewing environment may not be properly configured to use Adobe Reader.

For information on how to install Adobe Reader and configure your viewing environment please see http://www.adobe.com/go/pdf_forms_configure.

I deleted adobe and downloaded the latest version

(Mac OS (Intel) 10.5.8 - 10.13, English)

and yet the error message still comes up.
    This topic has been closed for replies.
    Correct answer Bernd Alheit

    Save the file on the local disc and open it with Acrobat Reader.

    1 reply

    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity Expert
    Community Expert
    July 25, 2018

    Do you open the file in Acrobat Reader?

    J
    janb38750763Author
    Participant
    July 26, 2018

    no, I just searched on google and double clicked on the form.

    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity ExpertCorrect answer
    Community Expert
    July 26, 2018

    Save the file on the local disc and open it with Acrobat Reader.

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