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Dmitry3
Participant
January 25, 2020
Question

having problems installing the program Adobe Acrobat Reader DC

  • January 25, 2020
  • 2 replies
  • 522 views

when you try to install the application Adobe Acrobat Reader DC, it does not install and writes the following error "a newer version of the program is already installed"

tell me how to solve the problem.

 
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2 replies

AkanchhaS8194121
AkanchhaS8194121
Legend
January 27, 2020

++additional info

Hey there,

 

Try the troubleshooting steps suggested in the help article here: https://helpx.adobe.com/in/acrobat/kb/error-1722--there-is-a-problem-with-this-windows-installer-packa.html

 

Thanks,

Akanchha 

radzmar
Community Expert
radzmarCommunity Expert
Community Expert
January 26, 2020

There can be found several solutions for this problem in the forums. Just enter your error masssage in the search bar at the top and see, what might be helpful for you. Maybe this: https://community.adobe.com/t5/acrobat-reader/reader-download-fails-newer-version-already-installed-how-to-fix/td-p/9289555

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