Skip to main content
mike160304
mike160304
Inspiring
April 12, 2018
Answered

HELP - have Reader but cannot open PDF files ???

  • April 12, 2018
  • 2 replies
  • 972 views

Hi, I am new here, never had a problem with Reader before.

I reinstalled Windows 10 this morning, this kept my folders and files but removed most of my apps.

So I downloaded Acrobat Reader DC from the Adobe site, and made it the default app for opening PDF files.  Here are some resulting PDF file icons:

But double-clicking on any of these files does nothing.  I get this message:

So I decided to uninstall Reader and start again.  I first made Chrome the default app for opening PDF files, here are the resulting PDF file icons:

Then I tried to uninstall Reader and got this, several times:

I had no idea what it was on about.

How do I uninstall Reader please, and then re-download it and get it to work ???

Any help would be much appreciated.

Regards,

Mike

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer Test Screen Name

    It seems Reader is running. Use task manager to stop the three copies, or reboot.

    2 replies

    Test Screen NameCorrect answer
    Legend
    April 12, 2018

    It seems Reader is running. Use task manager to stop the three copies, or reboot.

      mike160304
      mike160304Author
      Inspiring
      April 13, 2018

      Hi, thanks.

      I have not had to do anything.

      The 3 copies were not there in Task Manager.

      Open With worked, so I re-made Reader my Default app to open PDFs.

      All PDF files now have Reader icon.

      My shutdown last night = reboot probably did all this?

      Happy bunny till the next trauma . . . .

      Regards,

      Mike

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices