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Ed74753650
Ed74753650
Participant
March 15, 2017
Question

HMRC interactive form not working

  • March 15, 2017
  • 3 replies
  • 1415 views

Hello, I am trying to fill in the BOR286 HMRC form:

Import and export: Customs Duty/import VAT relating to imports by post (BOR286) - GOV.UK

It states: This form is interactive (one that you complete on screen) and you must use Adobe Reader to compete it.

However, upon opening this PDF I do not have an option to fill the form, it shows as a flat PDF. I have Windows 10 and the latest Adobe Acrobat Reader DC, v 2015.023.20070

Does the form interact on your computer and which version / software should I use?

Thanks

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    3 replies

    ~graffiti
    ~graffiti
    Legend
    March 15, 2017

    If I had to guess, it may have had fields at one point then they updated the pdf and either forgot to add the fields or they forgot to update that part of their web page.

    You can use the Add Text tool under fill and sign in Acrobat Reader though.

    Ed74753650
    Ed74753650Author
    Participant
    March 15, 2017

    Thank you very much for the prompt reply! Now I know that it is not just me, I will notify HMRC and in the meantime use Add Text tool as you have suggested.

    ~graffiti
    ~graffiti
    Legend
    March 15, 2017

    Ed74753650  wrote

    It states: This form is interactive (one that you complete on screen) and you must use Adobe Reader to compete it.

    They stated wrong. There are no form fields in that pdf file.

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