Skip to main content
сергейя69684514
Participant
February 1, 2017
Question

How can i back my money and cancel extension

  • February 1, 2017
  • 2 replies
  • 607 views
I paid money to edit files on my computer, but still can not do it. Why? and how can I cancel my subscription to the extension of an account?

    This topic has been closed for replies.

    2 replies

    Participating Frequently
    February 1, 2017

    Hi Cергейя69684514,

    We have checked your Adobe account and the subscription you have.

    We are looking into the same for you and will get back to you with a resolution.

    Thanks,

    Supriya

    ~graffiti
    Legend
    February 1, 2017

    If you paid money to "edit" pdf files, you probably paid for Adobe Acrobat. Paying for that subscription does not add features to the free Adobe Acrobat Reader, you need to download and install Acrobat itself then use it to open pdf files.

    Get it here: Download Pro or Standard versions of Acrobat DC, XI, or X

    сергейя69684514
    Participant
    February 1, 2017

    please cancel my subscription and remove the credit card from my account

    Participating Frequently
    February 1, 2017

    Cергейя69684514,

    We have cancelled your subscription for Adobe Acrobat Standard.

    You may check your account for the same.

    Let me know if you need any other help.

    Thanks,

    Supriya