How can I change settings so Adobe attaches the file to the notification email when something is signed?

Question

Adobe is now forcing me to go to the cloud every time I get a notification email that a document is signed. Is there a way to change this back to getting the PDF attached in the email with the notification the document is signed?

This is annoying as it requires multiple steps to sign in, download, and then move the document/rename. It also doesn’t allow an easy second location of the document in archived emails for future needs.

Meenakshi0101 · Answer

​HiSNL99, Thank you for reaching out. Please let us know if you are receiving notification emails for the document you sent for signature or for the one you received. If you are receiving emails for the document sent to you for signatures, the sender needs to update their settings. They have configured the email notifications to be sent only once the document is signed. Please refer to the screenshot below for the correct settings. If you have any questions, feel free to ask. Thanks,Meenakshi

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.