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January 20, 2017
Question

How can I repair a damaged pdf

  • January 20, 2017
  • 1 reply
  • 2434 views

I have some pdfs that used to be good. They come from email attachments from 2 years ago that have been on my cloud/system .

just get error message when try to open. I have done update and repair of acrobat XI already

Is there a utility available?

Urgent! Last day of work, trying to get pay history before I go. Help!

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    1 reply

    ~graffiti
    Legend
    January 20, 2017

    If they are really damaged, chances are you cannot fix them. How are you trying to open them (within Adobe Reader, clicking a link in a web browser...etc.) and what exactly happens when you try (please include the text of any error messages)?

    January 20, 2017

    I tried to open 2 ways. 1) double click on email attachment icon. 2) save file to PC and double click to open. always same message:

    "There was an error opening this document. There was a problem reading this document (14)."

    Bernd Alheit
    Community Expert
    Community Expert
    January 20, 2017

    When you get this message press the CTRL key and click on OK. You will get a description of the error.