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Participant
December 6, 2021
Question

How can I restore lost files

  • December 6, 2021
  • 1 reply
  • 225 views

Hello,

I have documents in my old account but I have saved it in the cloud instead of my device and I have logged out from the account and lost the files. Is there a way to get the files without using the old account as I no longer have an access to my old account and the email.

Regards,

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1 reply

Bernd Alheit
Community Expert
Community Expert
December 6, 2021

You need the old account to access the documents.